Starting next year, Wisconsinites could be spending less time waiting at the DMV. It’s all part of an effort to make service centers statewide more efficient, according to DMV Director of Field Services Kristina Boardman. She says they took a closer look at when people were showing up at centers and they often found a large rush of people right after they first opened in the morning.
As a result, the agency is adjusting the hours at 30 full-time service centers starting January 4th. Boardman says the changes will result in centers opening earlier on some days and staying open later on others.
It will also provide the first standard schedule that will apply to all full-time service centers statewide, rather than letting each region determine when they’ll open their door.
Boardman says 57 part-time service centers will also see changes in their hours, based on the kind of traffic they’ve been seeing. That could result in some centers only being open every other month, if they have not been very busy in recent years.
Boardman says the changes are all about making the DMV more efficient and best utilizing their resources.
AUDIO: Andrew Beckett reports (1:07)
