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You are here: Home / Business / Know your warranty options

Know your warranty options

February 4, 2011 By Andrew Beckett

With the Green Bay Packers in the Super Bowl this weekend, many fans are in the market for a new big screen TV to watch the game at home. If you’re among them, state officials are suggesting you consider your options when it comes to getting an extended warranty.

Brock Bergey with the state Office of Consumer Protection says they frequently hear from people who are unaware that a warranty is not automatically included in major electronic purchases

Bergey says those buying a big screen for this weekend’s game should make sure extended warranties are actually needed. He says people need to consider the cost of that extended warranty compared to the risk of something actually going wrong. Looking at online reviews for the model or brand you plan to buy can help determine if a warranty may be a good idea.

Also worth considering is the type of warranty options available. Bergey says full warranties typically cover any potential defect with the product, while limited warranties may only cover specific issues or labor costs.

Manufacturers are not required to offer warranties under federal law. Warranties must also be easy to read and understand if they are offered. Buyers typically have the option of adding a warranty at check out, so it’s a good idea to research the model of TV you plan to buy ahead of time so you’re not caught unaware.

State law does require retailers to take back a TV if it does not work properly when you first get it home.

AUDIO: Andrew Beckett reports (1:12)

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Filed Under: Business



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