Time is running out for Wisconsinites with outstanding heating bills to work out a deal with their provider. The state’s moratorium on disconnecting utility customers expired Sunday, meaning companies can begin cutting off people who have fallen behind on their bills.
If you’re on that list, Matthew Pagel with the state Public Service Commission says you should talk to your provider and try and develop a payment plan so you can get caught up.
Many customers fall behind on utility bills during the winter months when they spike during the cold weather. It’s illegal for utility companies to cut off heating services between November and April 15th because of non-payment of bills, but services can be severed after that date.
If customers can’t reach an agreement with their provider, Pagel says you can contact the PSC’s consumer affairs division. He says the agency will attempt to work out an agreement with your utility.
AUDIO: Andrew Beckett reports (1:08)